Booking Confirmation Policy

pdf-icon1A deposit of 50% is required to confirm all reservations. Should payment not be received within 48 hour, we will assume that you no longer wish to stay at Four Palms. This will result in your reservation being deemed null and void and open for other/online bookings. The accommodation balance needs to be paid on arrival.
For 1 night bookings, we require the full amount (100% payment) as a deposit.

 

BANKING DETAILS
Four Palms Guest House
ABSA Durbanville
Account no: 4070576924
Branch code: 632005
Swift code: ABSAZAJJ
Proof of payment must be sent to: info@fourpalms.co.za
Reference: Invoice Number and Guest name/surname
All credit cards used for payments, need to be presented on arrival.
Guests must provide us with an ID/passport or driver’s license on arrival.

CANCELLATION POLICY

All reservations cancelled within 14 days of arrival will automatically forfeit the 50% deposit. Reservations cancelled within 7 days of arrival will forfeit the full amount.

Check in time: 14h00 – 22h00
Check out time: 10h00
Special arrangements need to be made for late arrivals, after 22h00
Breakfast to be served from 7h00 – 09h30, please arrange on arrival if an earlier breakfast is required.